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Medical Support Assistant

Veterans Health Administration — Southeast Louisiana Veterans Health Care System · Baton Rouge, LA

$32,435 - $52,957 per year (GS 3-5) Full-time Posted Sep 29, 2026 · 6 days ago Closes Oct 9, 2026
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The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. The primary duties of the Medical Support Assistant (MSA) may include but are not limited to: Establishing and maintaining medical outpatient and inpatient charts as well as administrative records Verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system Coordinating information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record. Employee is s responsible for maintaining the confidentiality of information obtained to carry out required duties. Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.

Source: USAJOBS

Pay & demand for Medical & Health Services Managers in Louisiana

This listing pays about $42,696/yr (midpoint) — around the 5th percentile for Medical & Health Services Managers in Baton Rouge metro: the bottom ~10% of earners.

$79,21010th $107,420median $232,30090th
Median pay
$107,420/yr · Baton Rouge metro
Typical range
$94,790 – $154,760
Average pay
$137,940/yr
Employed in Louisiana
7,470
Share of LA jobs
3.86 per 1,000

Baton Rouge metro median for this occupation is $2,870 above the statewide median.

Typical path: Bachelor's minimum; MHA/MBA common for senior roles

⚜ Federal government position — apply through USAJobs.gov; pay follows the federal GS scale and the posting lists the grade range.

Living in Baton Rouge, LA

Median rent
$1,108/mo
Median home value
$232,300
Median household income
$68,910/yr
Population
871,379

A month at this job's midpoint pay would cover about 3.2 months of median rent here.

HUD fair market rent (FY2026, East Baton Rouge Parish): $1,064/mo 1BR · $1,204/mo 2BR — a 2BR at FMR takes about 34% of this job's monthly midpoint pay.

Wage estimates: U.S. Bureau of Labor Statistics, Occupational Employment & Wage Statistics, 2025 annual estimates, occupation 119111 — Medical & Health Services Managers. Percentile is an estimate for comparison, not a guarantee. Cost-of-living figures: U.S. Census Bureau, American Community Survey 2023 5-year estimates. Fair market rents: U.S. Department of Housing & Urban Development, FY2026.

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